1. 07 Dec, 2019 1 commit
    • sajolida's avatar
      Explicit objective · 8b04a90e
      sajolida authored
      The points in the "primary goals" are super vague on purpose. They come
      from the aggregated goals that came out of the session at the 2017
      summit and should stay like this. Search for "User goals for using
      Tails" on /contribute/personas.
      
      The fact that Riou could go to jail for their activities was already
      implicit (cf. "Dissident bloggers and protesters have been jailed" and
      "Achieve social change without being put under the spotlight") but it
      was important to some of us to make it more explicit, according to some
      feedback received at the summit 2018.
      8b04a90e
  2. 11 Jul, 2019 2 commits
  3. 06 Mar, 2019 1 commit
    • sajolida's avatar
      Be more blurry in terms of geographical references · 97984fe4
      sajolida authored
      Some UX practitioners have been criticized to put too much emphasis on the
      demographics of personas, leading to bias withing the team and sometimes
      actually less diversity when it comes to the persona's goals, motivations, and
      way of thinking.
      
      See: https://medium.com/@indiyoung/describing-personas-af992e3fc527
      
      To avoid such mistakes, we built our personas around their primary
      goals. See "User goals for using Tails" in
      https://tails.boum.org/contribute/personas and the process that lead to
      this list.
      
      On the other hand, personas are tools to generate empathy; giving them a
      face makes them come to life. They also have to seem realistic to be
      taken seriously; and sometimes that requires geographical context.
      
      Referring to a region instead of a country, seems like a good
      trade-off between being too specific and being too generic.
      
      For example, someone could advocate for Riou to be "more political",
      maybe doing direct action or something while, put in their context in
      Vietnam, Riou is taking crazy risks and facing censorship like we don't
      in Europe. Someone could say that the risks that we put on Cris' are too
      extreme and unrealistic, when actually it's not if you know that Mexico
      is on the most dangerous place for journalists: https://en.wikipedia.org
      /wiki/List_of_journalists_and_media_workers_killed_in_Mexico.
      
      Freedom of speech in Mexico and Vietnam suffer from very different
      threats and Cris and Riou couldn't swap countries for example.
      97984fe4
  4. 25 Feb, 2019 5 commits
  5. 24 Feb, 2019 1 commit
  6. 23 Feb, 2019 1 commit